The Privacy Policy of www.helloworker.in (hereinafter referred to as “site “) detailed herein below governs the collection, possession, storage, handling and dealing of personal identifiable information/data and sensitive personal data (hereinafter collectively referred to as “information”) of the users of the site.
COLLECTION OF INFORMATION
We confirm that we collect those information from you which is required to extend the services available on the site.
- At the time of signing up and registration with the site, we collect user information including name, company name, email address, phone/mobile number, postal address and other business information which may also include business statutory details and tax registration numbers.
In this regard, we may also record conversations and archive correspondence between users and the representatives of the site (including the additional information, if any) in relation to the services for quality control or training purposes. - In relation to our paid services, we may collect personal information of a more sensitive nature which includes bank account numbers and related details to facilitate the sale or purchase of the services available on the site.
- We also gathers and stores the user’s usage statistics such as IP addresses, pages viewed, user behaviour pattern, number of sessions and unique visitors, browsing activities, browser software operating system etc. for analysis, which helps us to provide improved experience and value added services to you.
- Once a user registers, the user is no longer anonymous to us and thus all the information provided by you shall be stored, possessed in order to provide you with the requested services and as may be required for compliance with statutory requirements.
- User’s registration with us and providing information is intended for facilitating the users in its business.
- We retains user provided Information for as long as the Information is required for the purpose of providing services to you or where the same is required for any purpose for which the Information can be lawfully processed or retained as required under any statutory enactments or applicable laws.
- In relation to provide additional services to our users we also let service providers, payment systems and data aggregators to collect or store your information specially to verify credit analysis and credit limits from time to time. These data points may be captured by regulated financial entities through secure integration from your desktop, mobile and other such devices by analyzing transactional SMS, installed app details, queries, device location, device information, IMEI number, serial number, MNC and MCC codes, RAM storage, WIFI information etc.
User may update, correct, or confirm provided information by logging on to their accounts on the site or by sending a request to support@helloworker.in. The requested changes may take reasonable time due to verification process and server cache policies. In case you would like to receive a copy of our information held by us for porting to another service, please contact us with your request at the email address above.
Users may also choose to delete or deactivate their accounts on the site. We will evaluate such requests on a case-to-case basis and take the requisite action as per applicable law. In this regard, please note that information sought to be deleted may remain with us in archival records for the purpose of compliance of statutory enactments, or for any other lawful purpose. Therefore, users are requested to carefully evaluate what types of information they would like to provide to us at the time of registration.
PURPOSE AND USAGE OF INFORMATION
The following are the purposes of collecting the Information:
